Shipping policy

We offer various shipping methods depending on your location. Shipping costs will be calculated at checkout.

Orders are typically processed and dispatched within advised lead time. Orders are not processed on weekends or public holidays.

Delivery times vary based on location and product.

Delays may occur due to carrier issues, customs processing, or other unforeseen events.

Shipping fees are calculated based on the weight, size, and destination of the package. These fees will be clearly displayed at checkout.

Once your order ships, you will receive an email with tracking information.

If your package is lost or damaged during shipping, please contact us immediately at orders@phoenixdigital.store. We will assist with filing a claim and arranging a replacement or store credit if applicable.

For any further inquiries, reach out to orders@phoenixdigital.store.