1. Introduction
Welcome to Phoenix Digital. These terms and conditions govern your access to and use of our website and services. By using our site, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
2. Use of the Website
You may use this website for lawful purposes only. You agree not to engage in fraudulent activities, misuse the site, or violate any applicable laws.
3. Products and Pricing
We make every effort to display accurate product information and pricing. All prices are in South African ZAR (Rand) and include taxes unless otherwise stated. We reserve the right to change prices or product availability without prior notice.
4. Orders and Payment
When you place an order, you agree to pay the full amount, including any applicable shipping fees. Payments are processed securely via trusted third-party payment processors like Yoco and Payflex. Once payment is confirmed, your order will be processed and shipped as per our Shipping Policy.
5. Shipping and Delivery
We aim to process and ship your order within the advised product lead time business days. Delivery times may vary based on location. Phoenix Digital is not responsible for delays caused by third-party carriers or unforeseen circumstances.
6. Returns and Refunds
7. Intellectual Property
All content on this website, including but not limited to text, images, logos, and graphics, is owned by Phoenix Digital and protected by copyright laws. You may not use any content from this website without express permission.
8. Content Submission Guidelines
Users must ensure all uploaded images, designs, or text comply with ethical and legal standards. No offensive, illegal, defamatory, hateful, or copyrighted material without permission is allowed. Phoenix Digital reserves the right to reject or remove any content that violates these terms.
9. Intellectual Property & Copyright
Users are fully responsible for ensuring they own or have the rights to use any uploaded content. Phoenix Digital assumes no liability for copyright claims arising from user submissions. By uploading files, users grant Phoenix Digital the right to use the content solely for order fulfillment.
10. No Refunds for Copyright or Infringement Issues
Orders containing content that violates intellectual property laws will not be eligible for refunds. If a dispute arises regarding copyright or trademark infringement, the order may be canceled without a refund. Customers are advised to verify content rights before submission.
11. Limitation of Liability
Phoenix Digital is not liable for any damages arising from your use of the website, including indirect, incidental, or consequential damages.
12. Changes to Terms
We may update these terms at any time. Any changes will be posted on this page, and your continued use of the website will constitute your acceptance of those changes.
